Who We Are

Prolific 24/7 Ltd is a recruitment agency providing workforce solutions across various industries. Our registered address is 128 City Road, London, United Kingdom, EC1V 2NX. This privacy policy outlines how we collect, use, store, and protect your personal data.

Late or Missing Refunds

We are committed to safeguarding personal data and complying with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We ensure that all data is processed lawfully, fairly, and transparently.

What Personal Data We Collect

We collect and process various types of personal data, including but not limited to:

  • Candidate Information: Name, contact details, right-to-work documentation, employment history, references, payroll details, tax and pension contributions, DBS checks, and training records.
  • Client Information: Contact details, invoice and payment details, contracts, and discussions held between Prolific 24/7 Ltd and the client.
  • Website Visitors: IP addresses, browser type, and analytics data collected via cookies.
How We Collect Data

We collect data through:

  • Online contact forms and job applications.
  • Direct interactions (phone, email, or in-person meetings).
  • Third-party references and background checks.
  • Website cookies and analytics tools.
Why We Collect Personal Data

We process personal data for:

  • Recruitment and staffing purposes.
  • Verifying identity and right-to-work status.
  • Payroll and tax processing.
  • Client service and contract management.
  • Legal and compliance obligations.
Sharing of Data

We only share personal data when necessary, including:

  • With clients to facilitate job placements.
  • With third-party service providers (e.g., payroll and compliance checks).
  • With legal authorities where required by law.
How Long We Retain Your Data
  • Candidate and client data is retained for as long as necessary to fulfil legal and contractual obligations.
  • Website data (cookies) is stored for up to 6 months.
  • Data is securely disposed of once no longer required.
Your Rights Over Your Data

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction of incorrect data.
  • Request deletion of personal data (where applicable).
  • Restrict or object to data processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, please contact us at info@prolific247.co.uk.

How We Protect Your Data

We implement strict security measures, including:

  • Secure servers and encrypted data storage.
  • Restricted access to personal data.
  • Regular audits and compliance checks.
Data Breach Procedures
  • We will notify the Information Commissioner’s Office (ICO) within 72 hours if required.
  • Affected individuals will be informed promptly if their rights and freedoms are at risk.
  • Corrective measures will be taken to mitigate risks.
Cookies & Website Analytics

We use Google Analytics to enhance user experience. Cookies may track:

  • Page visits, session durations, and user interactions.
  • IP addresses and device/browser details.

You can disable cookies via your browser settings.

Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

Contact Information

For queries or data requests, contact us at:

Email: compliance@prolific247.co.uk

Phone: +44 1214682996

Website: www.prolific247.co.uk

Privacy Policy